Yes! We offer free shipping worldwide, tax included. You only pay for the product price.

It depends on where you are. Normally your order will be dispatched within 1 working day. You will receive an email confirmation along with order tracking number when it is shipped.

Based on our experience, here’s a general guideline for delivery time from the day your order is shipped:

United States: 4-7 working days 
Canada: 3-6 working days
United Kingdom: 4-6 working days
Italy: 8-10 working days
Europe: 4-8 working days
Australia: 3-6 working days
New Zealand: 3-6 working days
Hong Kong: 1-2 working days
Singapore: 3-5 working days
Malaysia: 4-6 working days
Japan: 2-4 working days
Asia: 5-7 working days
Others: 5-9 working days

We will process your order as soon as possible, but please understand there are circumstances beyond our control such as delay in custom clearance.

For pre-order items, please refer to the corresponding product pages.

We use all major carrier services including UPS, Fedex and Hong Kong Post e-Express. Whenever possible, carrier that offers the timeliest delivery to your area will be used. In any case, you will receive a tracking number when your order is shipped.

We hope you like our product as much as we do. But if you do need to return an order, we’re happy to help. Just email us at care@tordney.com and we’ll take you through the process. Please note our 30 days return only applies to unworn and intact in its original condition and packaging. Customer will be responsible for the costs associated with return shipment.

Our watches are backed by a 2 year warranty from date of purchase.

You may complete your order in USD only. On the checkout page, prices are displayed in USD. For your convenience, you may select one of the supported currencies in which prices are displayed on this website, by using the currency switcher. Meanwhile, you can display prices in USD, EUR, AUD, NZD, CAD, GBP, HKD, TWD, MYR, SGD, JPY or KRW.